Our Reviews
Larry U|2023 Chevrolet Blazer
Confirmed Service Customer
5/9/2025
As usual the staff was very efficient and made every effort to take care of my vehicle as quickly as possible
5/9/2025
Thank you for choosing Epic Chevrolet as your first choice for all your automotive needs! Our staff is committed to providing each of our clients with the best automotive experience. Please don't hesitate to reach out to us if there's anything more we can do!
SACRAMENTO, CA
Dennis B|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
5/9/2025
Joe, who is my service writer did an excellent job of communicating with me throughout the process
5/9/2025
Thank you for choosing Epic Chevrolet as your first choice for all your automotive needs! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
GALT, CA
Kate R|2012 Chevrolet Cruze
Confirmed Service Customer
5/12/2025
Joe is the best advisor. Give that dude a raise.
5/13/2025
We couldn’t agree more—Joe is the best! Thanks for recognizing his dedication and care (and yes, we’ll make sure your raise suggestion gets passed along!). Appreciate you being part of the dealership family!
SACRAMENTO, CA
Cynthia M|2022 Chevrolet Trax
Confirmed Service Customer
5/14/2025
Joe was nice, helpful, and wanted to make sure the repairs were done right and i was happy.
5/16/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
WEST SACRAMENTO, CA
Christopher P|2025 Chevrolet Traverse
Confirmed Sales Customer
5/15/2025
I went to three different dealerships for pricing and to find the car I was looking for. My local Santa Rosa Dealer basically told me that I would have to pay $1,600 to get out of my lease but that they could find the car. Another Sacramento Dealer Future got back to me timely but Epic gat back to me just a bit quicker and get what I was looking for got info on my current Traverse and within a couple of hours cam back with basically the same price for the vehicle but did the work on investigating my vehicle's resale value and offered me $4,000 in trade. Done Deal
RICHARD PRATTSMITH
5/16/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
WINDSOR, CA
Donald A|2023 Chevrolet Bolt EUV
Confirmed Service Customer
5/15/2025
Easy to set up an appointment, service was handled efficiently. Only issue was having to ask for the free wash for which I had a coupon. Not completed by the time the car was released to me.
5/16/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SACRAMENTO, CA
Walter S|2019 Chevrolet Colorado
Confirmed Service Customer
5/16/2025
Quick to check in and not too long for service of Colo
5/18/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
SACRAMENTO, CA
Parvinder J|2025 Chevrolet Equinox EV
Confirmed Sales Customer
5/9/2025
Great experience
LOGAN MILLER
5/9/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
ROSEVILLE, CA
Rikhil P|2025 Chevrolet Colorado
Confirmed Sales Customer
5/9/2025
I had a good experience with Terry. Looking forward to come trade in my moms car and get her a new car soon
ESTERIO BAYSA
5/10/2025
Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for the great review!
SACRAMENTO, CA
Gilbert L|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/15/2025
Well, let me start off like this when I walked in. I was approached by Sales Man T, and from the moment I met him, I knew I liked this individual. He was very polite. He was professional and he went way beyond my needs to make my sale happen that guy deserves a huge raise in my eyes…. and two weeks later after I purchased my 2025 Chevrolet Silverado High Country I am still pleased that I walked in and met him out of all people in my whole life. Thanks again T your truly the best.
TALAL HAYDER
5/16/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
PLUMAS LAKE, CA
Kenneth D|2024 Chevrolet Malibu
Confirmed Service Customer
5/18/2025
Epic Chevrolet, once again met expectations. The attention given by Joe the service writer, the comfortable waiting room and the fast service was excellent, I was in and out in about 90 minutes, including the fact, I was about 20 minutes early. Thanks Joe Kalem, and your co-workers in the service dept.
5/20/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you again for leaving us this response!
ROCKLIN, CA
Jose M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/21/2025
Superior service thank you
5/23/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
SACRAMENTO, CA
Michael M|2014 Chevrolet Camaro
Confirmed Service Customer
5/22/2025
Quick and efficient. Very helpful. Good coffee 👍
5/23/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s wonderful to know we delivered such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always happy to help!
SACRAMENTO, CA
Pete R|2025 Chevrolet Silverado 1500
Confirmed Service Customer
5/23/2025
I always am greeted with a smile and warm welcome.Service staff are prompt curtiuos and helpful. Aways a pleasure doing business with them.
5/25/2025
Hi, we are so happy to read such a great review about Epic Chevrolet! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
SACRAMENTO, CA
Vikash K|2025 Chevrolet Equinox
Confirmed Sales Customer
5/27/2025
Excellent ez
ROSS STRIDER
5/28/2025
Thank you for the stellar shoutout! We love that your experience was simply "excellent ez"—just the way it should be. Here's to smooth rides and even smoother service ahead!
SACRAMENTO, CA
Jason T|2025 Chevrolet Blazer EV
Confirmed Sales Customer
5/20/2025
Clarance and Tarance did a great job working with me and keeping active communication. They honored their offers and promises and got me a deal that met my needs. The finance manager (guy with the man bun - sorry I’m spacing on the name) did a great job in going over things and explained processes and made the exit process easy.
CLARENCE SMITH
5/22/2025
Thank you for your feedback! We're delighted to hear that you had a smooth experience with us. Our team works hard to make the process as easy as possible, and we truly appreciate your trust in us for your vehicle purchase. We look forward to assisting you again in the future!
SACRAMENTO, CA
Douglas S|2025 Chevrolet Equinox
Confirmed Sales Customer
5/28/2025
No hassle,, no pressure, Rob the salesman was outstanding!
ROBERTO GUTIERREZ
5/30/2025
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
SACRAMENTO, CA
Rebecca W|2024 Chevrolet Suburban 1500
Confirmed Service Customer
5/30/2025
This was my first oil change not only for my new car, but also in general as I usually get my oil changes at our mechanic shop. I had stopped by the dealership to inquire about the process and was helped quickly by a nice, patient man. He helped me schedule an appointment for the next morning. When I arrived for my service, the team was friendly and quick to get everyone waiting processed. Joe helped me and he was very pleasant and easy to work with. I waited in the customer lounge area and it was very comfortable. Overall, great experience and great customer service.
5/31/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
SACRAMENTO, CA
Brian H|2025 Chevrolet SILVERADO EV
Confirmed Sales Customer
6/10/2025
Sales, finance, all great.
ROSS STRIDER
6/12/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
ROCKLIN, CA
John B|2025 Chevrolet Equinox EV
Confirmed Sales Customer
6/10/2025
Rob was very friendly, helpful, and made the experience the most pleasant one I’ve ever had in purchasing a car. He went above and veyond
ROBERTO GUTIERREZ
6/12/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
ELK GROVE, CA
Warren H|2025 Chevrolet Traverse
Confirmed Sales Customer
6/10/2025
Dustin out sales rep was extremely patient with us. We needed a vehicle and the sticker shock had us on the fence for a while. Ultimately, it was Dustin and his persistent and kind demeanor that kept us coming back. Dave was also very kind and thoughtful. We had our son with us and Dave really made the effort to invest in our son the little time we were there. Thank you Dustin and Dave!!
DUSTIN MILLER
6/12/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
WOODLAND, CA
David P|2025 Chevrolet Equinox EV
Confirmed Sales Customer
5/28/2025
This was the best experience that I have had at a dealership. The professionalism, honest and overall respect was much appreciated. Thank you for the great car buying experience.
ROBERTO GUTIERREZ
5/30/2025
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
ELK GROVE, CA
Starla C|2025 Chevrolet Colorado
Confirmed Sales Customer
5/29/2025
No hassle trade in and even upped the price point when I said the vehicle was in pristine condition and had a different package than the estimate sent. Rich was one of the best salesman we’ve had to deal with.
RICHARD PRATTSMITH
5/31/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Epic Chevrolet! We sincerely value your business and look forward to your next visit. Take care!
CLAYTON, CA
Rajinder K|2025 Chevrolet Suburban 1500
Confirmed Sales Customer
5/29/2025
Very simple process. No one was pushy...dealt with only one rep.
LOGAN MILLER
5/31/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Epic Chevrolet and we hope to see you again soon!
YUBA CITY, CA
Christian P|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
5/30/2025
Thankful to have found a dealership that cares about their customers. From buying the car to getting it serviced, I got only great customer service. All the employees that I worked with were helpful and knowledgeable. Will be back.
5/31/2025
Wow, thank you for such meaningful words! We’re honored to be your go-to from the showroom to the service bay. Your trust means everything to us—consider us your car care crew for the long haul!
SACRAMENTO, CA
Walter A|2025 Chevrolet Equinox
Confirmed Sales Customer
6/2/2025
Great service
CEDRIC GORDON
6/3/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
SACRAMENTO, CA
Guy P|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/3/2025
Good experience. The inventory is what made us come to the dealership
ROSS STRIDER
6/4/2025
Thanks for the feedback! We’re glad our inventory caught your eye and that your experience matched the quality of what brought you in. Here's to great selection and even greater service.
RIO VISTA, CA
Trinidad V|2015 Chevrolet Sonic
Confirmed Service Customer
6/9/2025
Fast and easy service. JOE is an excellent service advisor.
6/11/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SACRAMENTO, CA
Stephen F|2025 Chevrolet Tahoe
Confirmed Service Customer
6/12/2025
Friendly, quick service
6/13/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
CITRUS HEIGHTS, CA
Denise K|2016 Chevrolet Equinox
Confirmed Service Customer
6/10/2025
Got my car in the same day I called for an appointment and got it back the same day.
6/12/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
SACRAMENTO, CA
Adesola A|2025 Chevrolet Trax
Confirmed Sales Customer
6/10/2025
The entire transaction was flawless, overwhelmingly impressive and was over the call of duty. The professionalism while caring for customers was exceptional.
AIDEN DRAPER
6/12/2025
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
MENLO PARK, CA
Sherry H|2025 Chevrolet Equinox EV
Confirmed Sales Customer
6/12/2025
The experience took much longer than expected, I appreciate the effort and work that our sales rep put into getting us the best possible deal.
RUBEN GUZMAN
6/12/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SHERMAN, TX
Richard C|2024 Chevrolet Equinox
Confirmed Service Customer
6/12/2025
Service department was prepared when I arrived for my appointment and complete the chore in less time than I expected plus free coffee and donuts.
6/13/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
NORTH HIGHLANDS, CA
Alberto Q|2025 Chevrolet Traverse
Confirmed Sales Customer
6/13/2025
Tee was amazing, give him a raise
TALAL HAYDER
6/14/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We look forward to your next visit! Take care!
FREMONT, CA
Carlos G|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/17/2025
Best deals in town
JONATHAN CABRERA RODRIGUEZ
6/18/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you again for leaving us this response!
SACRAMENTO, CA
Brandon T|2012 Chevrolet MALIBU
Confirmed Service Customer
6/17/2025
My service rep was very knowledgeable and friendly, the waiting area was very comfortable I was very pleased with my service.
6/18/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SACRAMENTO, CA
Kristina S|2025 Chevrolet Corvette Z06
Confirmed Sales Customer
6/18/2025
I have never been treated so well when going to purchase a car. The entire team was courteous, fun, engaging and friendly. There was never a moment where I felt judged or looked at like I couldn’t afford the vehicle I was looking at. I purchased a 2025 Corvette Z06 and enjoyed my entire process with the team!
DION BALL
6/19/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
ROSEVILLE, CA
Edith A|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/16/2025
I can't believe the outstanding service that I received from the people there at Epic. One person stood out by far more than anyone else there. His name was Andrew. I haven't received customer service ANYWhere that can match his service. My greatest thanks to him. He really knows his customer service.
6/17/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SACRAMENTO, CA
Anthony M|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/16/2025
Chris is always easy to work with. I know what I am getting when I work with him.
6/17/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
ROSEVILLE, CA
Roiliana L|2024 Chevrolet Trailblazer
Confirmed Service Customer
6/18/2025
They are so helpfull and on time.
6/19/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
SACRAMENTO, CA
Caitlin R|2025 Chevrolet Suburban
Confirmed Sales Customer
6/19/2025
From our initial contact with Logan at Epic Chevrolet, the entire process was seamless and exceptional. Logan’s dedication ensured we found the precise vehicle we desired, showcasing his commitment to customer satisfaction. Financing, which can often feel overwhelming, was handled with ease by Dave, who provided clear explanations and presented all available options with professionalism. Logan’s expertise makes him a true asset to Epic Chevrolet. We were also impressed by the comprehensive service plan and warranty offered, valid at any Chevrolet dealership nationwide—a unique and valuable benefit. We wholeheartedly recommend Epic Chevrolet to new customers seeking a transparent and customer-centric car-buying experience.
LOGAN MILLER
6/20/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We hope to be of service to you again in the future. Best wishes, Epic Chevrolet
CONCORD, CA
Samuel G|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/20/2025
Good service.
6/21/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CARMICHAEL, CA
Ashley R|2021 Chevrolet Trax
Confirmed Service Customer
6/27/2025
Andrew and team were very helpful and resolved my car issues quickly!
6/28/2025
Thanks so much for the kind words! Andrew and the team take real pride in solving issues quickly and with care, and we’re so glad they hit the mark for you. We’ll be here the next time your car needs expert hands and friendly faces!
SACRAMENTO, CA
Keana T|2018 Chevrolet Tahoe
Confirmed Service Customer
6/28/2025
Since getting my car in January 2024 I have had to take it in for different issues 5 different times. 3 of the times have been this year alone. The last time I brought my vehicle in for a popping noise from the front driver side was on 6/23 I got it back 6/25 and they said the noise was gone but after paying the $285 diagnostic I am still hearing the noise.
6/30/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
SACRAMENTO, CA
Kent K|2024 Chevrolet Colorado
Confirmed Service Customer
6/18/2025
it was okay but you didn’t wash the truck?
6/19/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
SACRAMENTO, CA
Michael D|2016 Chevrolet Volt
Confirmed Service Customer
6/23/2025
Friendly, professional, knowledgeable and helpful. Keep up the good work!👍
6/24/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
SACRAMENTO, CA
Sam S|2017 Chevrolet Colorado
Confirmed Service Customer
6/25/2025
Joe provided great customer service. Job was timely. Just got to wait and see if the shudder is gone.
6/26/2025
Thank you for your feedback! We're happy to hear you had a positive experience and that everything was completed on time. If any concerns come up, we're always here to help.
SACRAMENTO, CA
Stacy H|2024 Chevrolet Malibu
Confirmed Service Customer
6/25/2025
I was kindly greeted as I arrived. Andrew Hoffman took care of my paperwork and did a very professional job. Thank you Andrew. You are the best!
6/26/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback and look forward to serving you for all your future vehicle needs!
SACRAMENTO, CA
Paul G|2020 Chevrolet Corvette
Confirmed Service Customer
6/26/2025
very expensive
6/27/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SACRAMENTO, CA
Roberto S|2026 Chevrolet Trailblazer
Confirmed Sales Customer
6/29/2025
I always get our cars here
CEDRIC GORDON
7/1/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We're always happy to help!
SACRAMENTO, CA
Debra H|2025 Chevrolet Trax
Confirmed Sales Customer
6/29/2025
Terrence was fantastic to work with. No pressure, communication as to what was going on was excellent. Great salesman. Financing was a breeze to get thru. David in finance was also awesome to work with.
TARANCE GRAY
7/1/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
GALT, CA
Tamara D|2014 Chevrolet Equinox
Confirmed Service Customer
7/2/2025
Made appointment for oil change and tire rotation for 8am. Arrived a few minutes early got checked in. Was disappointed that estimated time was 90 minutes. For oil and tires.
7/3/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SACRAMENTO, CA
Tyler R|2025 Chevrolet Equinox EV
Confirmed Service Customer
6/30/2025
Everyone was very nice and helpful. I felt very welcomed in the waiting lobby.
7/1/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
ROSEVILLE, CA
Richard C|2016 Chevrolet Sonic
Confirmed Service Customer
7/1/2025
expensive
7/2/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
SACRAMENTO, CA
Omar M|2023 Chevrolet Trailblazer
Confirmed Service Customer
7/1/2025
I was told one price for an simple oil change and then I was quoted for a $580 dollar oil change when I got there.
7/2/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SACRAMENTO, CA
Jagdeep B|2026 Chevrolet Trailblazer
Confirmed Sales Customer
7/8/2025
Tarance was very understanding and patient and did a great job on wheeling and dealing. Overall it was enjoyable and an easy car buying experience with no pressure .
TARANCE GRAY
7/9/2025
Tarance’s patience and skill in creating a pressure-free experience really shine through here — we’re so glad you found the car-buying process enjoyable and easy with us!
YUBA CITY, CA
Raymond Y|2025 Chevrolet Colorado
Confirmed Sales Customer
7/9/2025
Everything went smooth. Had no problems. Cedric Gordon handled the transaction very well and took care of all my concerns. I wish they could give a copy of the owner's manual though.
CEDRIC GORDON
7/10/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SACRAMENTO, CA
Jill H|2025 Chevrolet Suburban 1500
Confirmed Sales Customer
7/11/2025
Cedric made buying our new car a pleasant experience. He listened to what we needed, was ready for us when we arrived and we were out the door in just under two hours.
CEDRIC GORDON
7/13/2025
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
EL DORADO, CA
Alvaro A|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
7/15/2025
It’s always a pleasure to work with Epic Chevrolet. Chris or Devin always delivers great service in a very professional way. My only complaint was that I when in for an oil change and it took four hours to get it done. I didn’t know if there was a back log on vehicles for them to service even though I had a ten o’clock appointment. Nevertheless great service!!
7/16/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
ROCKLIN, CA
Kelley G|2025 Chevrolet Trax
Confirmed Sales Customer
7/5/2025
Great salesman Tarence was great to work with
TARANCE GRAY
7/7/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
ROSEVILLE, CA
Terah H|2025 Chevrolet Blazer EV
Confirmed Sales Customer
7/10/2025
I had a wonderful experience at Epic Chevrolet. I was very well taken care of, and the process was seamless.
CHRISTOPHER MORRIS
7/11/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
SACRAMENTO, CA
Cynthia P|2024 Chevrolet Trax
Confirmed Service Customer
7/22/2025
I've taken my car to 3 dealerships in the area for service: Roseville, Folsom, and EPIC in Sacramento. I choose to drive 20 miles from home to get serviced at EPIC because the quality all around is exponentially better. My only complaint this time is having to readjust my steering wheel position, the AC temp and airflow, the window lock button, and driver AND passenger seat backs + heights + move them both forward. And the garbage I needed to dispose of: plastic wrap and paper mat that was left behind. Not the greatest last impression.
7/23/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SACRAMENTO, CA
Veronica R|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
7/22/2025
Everyone was very kind and had a smile on their face. My daughter was with us and we were there a long time. During that time she was given food,snacks and coloring books to keep her occupied. LISA BURTON was the sales associate that helped us make our purchase. She was absolutely amazing! She was kind, very understanding and honest. She made the experience so welcoming and easy. She answered any question or doubt that I had. I will definitely be going back to purchase another vehicle with her.
LISA BURTON
7/23/2025
What a joy to read! From the thoughtful touches for your daughter to Lisa's warm and attentive service, it sounds like your visit was full of care and connection. That’s exactly the experience we strive to create—one that feels like home.
SACRAMENTO, CA
Chanel S|2025 Chevrolet Equinox EV
Confirmed Sales Customer
7/23/2025
Easy to talk to didn't push or try to get me to buy a different veido
CHRISTOPHER MORRIS
7/24/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
CITRUS HEIGHTS, CA
Gerardo S|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/25/2025
The attention and care were simply excellent
TALAL HAYDER
7/26/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
SACRAMENTO, CA
Christopher B|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/27/2025
I'm in San Jose and have been purchasing new Chevrolets for more than 30 years. Your dealership has the best selection and customer service that I have found.
CHRISTOPHER MORRIS
7/28/2025
Thank you for your feedback—we really appreciate it! We're glad to hear you've had a positive experience and look forward to assisting you again in the future.
SAN JOSE, CA
Rogelio M|2023 Chevrolet Colorado
Confirmed Service Customer
7/29/2025
The service, parts and cashier were very friendly and professional. They programmed my key faster than they had expected and got me out as soon as possible.
7/30/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Epic Chevrolet
SACRAMENTO, CA
Vitaly Z|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/29/2025
Fast friendly service
7/30/2025
Hello, thank you for your kind words and this wonderful review! Thank you so much again for your feedback! We hope you have a great day!
ANTELOPE, CA
Marc K|2024 Chevrolet Colorado
Confirmed Service Customer
8/1/2025
Good
8/2/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
SACRAMENTO, CA
Brian T|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
8/4/2025
Service was excellent. Everyone was very helpful.
8/5/2025
We’re so glad to hear your experience was excellent and that our team was helpful from start to finish. Service like that is what keeps the wheels turning smoothly—and we’ll be ready to assist whenever you need us next.
YUBA CITY, CA
Josiah C|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/5/2025
Dustin was great!
DUSTIN MILLER
8/6/2025
Dustin will be thrilled to hear he made such a great impression! We’re proud to have team members who make your experience smooth and positive every time. Thanks for sharing your kind words!
SACRAMENTO, CA
Marco U|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/5/2025
Tee helped me and was awesome, my overall experience was great and would definitely recommend Epic to friends and family.
TALAL HAYDER
8/6/2025
Tee’s awesome service and your great overall experience make a perfect combination! We appreciate the recommendation to friends and family — that means the world to us.
SACRAMENTO, CA
Wojciech L|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/5/2025
Fast, just like we wanted, respectful and kind.
LOGAN MILLER
8/6/2025
Fast, respectful, and kind — that’s how service should be! We’re so happy we could deliver exactly what you wanted and hope to do it again next time.
CAMERON PARK, CA
Gregory P|2021 Chevrolet Equinox
Confirmed Service Customer
8/13/2025
Quick & easy. Exactly what I needed
8/14/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Epic Chevrolet and we hope to see you again soon!
SACRAMENTO, CA
Suzanna R|2025 Chevrolet Equinox EV
Confirmed Sales Customer
7/21/2025
Lisa was amazing and so helpful, she greeted me right away, so friendly and personable, felt like I was shopping with my bestie. Stark difference from my most recent interaction at the Fulton Jeep dealership where I felt held hostage.
LISA BURTON
7/22/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Epic Chevrolet! We sincerely value your business and look forward to your next visit. Take care!
SACRAMENTO, CA
Robert T|2026 Chevrolet Trailblazer
Confirmed Sales Customer
7/29/2025
Ross and Brian were both great to work with.
ROSS STRIDER
7/30/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Best wishes, Epic Chevrolet
LINCOLN, CA
Daisy R|2025 Chevrolet Traverse
Confirmed Sales Customer
7/29/2025
Meet my expectations
RICHARD PRATTSMITH
7/30/2025
Hello, we are glad we could help! Thank you again for leaving us this response! We do hope we can be of assistance in the future. Best wishes, Epic Chevrolet
SACRAMENTO, CA
Mark S|2025 Chevrolet Tahoe
Confirmed Sales Customer
8/1/2025
Very comfortable atmosphere
DUSTIN MILLER
8/2/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
SACRAMENTO, CA
Jason R|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
8/12/2025
The appointment scheduling was easy. The time of service was very reasonable The cost of services is outrageous. $440 for an oil change and air filter change is insane. I will most likely not return due to pricing.
8/13/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
ROSEVILLE, CA
Angela L|2021 Chevrolet Tahoe
Confirmed Service Customer
8/13/2025
Love everyone so helpful
8/14/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Epic Chevrolet and we hope to see you again soon!
LINCOLN, CA
Robert L|2023 Chevrolet Bolt EV
Confirmed Service Customer
8/15/2025
Service was very quick and friendly
8/17/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
IONE, CA
Deborah W|2026 Chevrolet Trailblazer
Confirmed Sales Customer
8/22/2025
Tarance was my salesman, he made the entire process flawless. What a kind, intelligent, professional salesman. The general manager was so kind and professional, as well. Alex did the finance, and he couldn’t have been more intelligent, kind, and professional. This dealership is run perfectly. The prices are great, and the staff are incredibly kind, and professional. The general manager really runs a top notch dealership here. Usually purchasing a vehicle takes many hours of sitting, which can be unpleasant. This dealership is lovely! Never was it unpleasant! Thank you so much, Terrance, Alex, and thank you Dennis for running such a wonderful dealership!
TARANCE GRAY
8/24/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We're always happy to help!
SACRAMENTO, CA
Todd H|2024 GMC Sierra 2500 HD
Confirmed Service Customer
8/15/2025
Prompt and professional, didn’t waste my time like Roseville Chevrolet did.
8/16/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
ROSEVILLE, CA
Robert C|2023 Chevrolet Colorado
Confirmed Service Customer
8/20/2025
I would like to know why my 2023 Chevrolet Colorado now has an oil leak after it was serviced by Epic. I brought it into the service department for an oil change and recall update on August 15, 2025 and waited the two and a half hours it took to perform.
8/21/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
RANCHO CORDOVA, CA
Ryan T|2025 Chevrolet Traverse
Confirmed Service Customer
8/20/2025
Chris is the best
8/21/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
RESCUE, CA
Kenneth J|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
8/20/2025
Called and made appointment for oil change, was informed of re-call on my Silverado, was told it would take 30min.-2.0 hrs., total of 3 hrs. I agreed to have recall done, when I arrived I was met by service writer, asking reason for my visit, after telling him recall was part of service he stated he would need truck all day, I had a ride to pick me up and drop me off at noon, had to cancel ride and recall work. Terrible communication with customer
8/21/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
ELK GROVE, CA
Elliott Y|2022 Chevrolet Tahoe
Confirmed Service Customer
8/22/2025
Timely in and out. The compete service was performed and the automobile was ready in a timely manner. The staff were knowledgeable, friendly and helpful. This is a good operating dealership service department.
8/24/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CARMICHAEL, CA
Sara H|2025 Chevrolet Colorado
Confirmed Sales Customer
8/26/2025
Ross was amazing. Very professional and knowledgeable about the details and functions for my new Colorado!! He took to time to answer my questions. Would definitely buy again from Ross and this Dealership. Thank you!!!
ROSS STRIDER
8/27/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
ORANGEVALE, CA
Michele S|2014 Chevrolet Malibu
Confirmed Service Customer
8/23/2025
Always a good experience
8/24/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WEST SACRAMENTO, CA
Brian M|2025 Chevrolet Blazer EV
Confirmed Service Customer
8/25/2025
It is always a great experience
8/27/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
YUBA CITY, CA
Younes T|2025 Chevrolet Tahoe
Confirmed Sales Customer
8/25/2025
great service and great customer service. Tee is an excellent sales person, he really works hard to get you the best deal. He worked with everything I requested and then he delivered the new car to my house and took the trade in car. Excellent! I'll be getting another Tahoe from them in three years.
TALAL HAYDER
8/27/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
EL DORADO HILLS, CA
William H|2025 Chevrolet Traverse
Confirmed Service Customer
8/25/2025
had a small challenge. but was resolved quickly. PERFECT
8/27/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
LINCOLN, CA
Patricia G|2026 Chevrolet Trailblazer
Confirmed Sales Customer
9/1/2025
Goodness, where do I begin! Everyone was so welcoming, kind and professional. Made us feel relaxed.
CEDRIC GORDON
9/2/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
VACAVILLE, CA
Hannah G|2024 Chevrolet Blazer
Confirmed Service Customer
9/2/2025
Had an appointment and I was helped immediately and then in and out quickly. Great customer service!
9/3/2025
Efficiency and care go hand in hand, and we’re so pleased to know your appointment was both quick and welcoming. Please don’t hesitate to reach out if there’s ever anything more we can do for you!
SACRAMENTO, CA
Lenita B|2011 Chevrolet Malibu
Confirmed Service Customer
9/7/2025
Good customer service
9/8/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
SACRAMENTO, CA
Kurt Y|2025 Chevrolet Blazer EV
Confirmed Sales Customer
9/11/2025
Dion was excellent. He went above and beyond providing me options, which was incredible since I’m really busy this week with lots of other stuff. I appreciated the whole staff and the whole process
DION BALL
9/12/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SACRAMENTO, CA
Deanna O|2025 Chevrolet Equinox EV
Confirmed Sales Customer
9/9/2025
We had an excellent experience working with Tee Hayder at Epic Chevrolet. He was very helpful over the phone, over text, and in person. He took good care of us during the transaction process, as well as on the day of delivery. Tee had very clear communication, was very pleasant, and was extremely easy to work with. The General Manager, Dennis, stopped by Tee's desk to say hello during our transaction, and was also very pleasant. The finance/final paperwork process was smooth with Alex (no financing on this deal). Overall, a very smooth process that wasn't stressful at all - very pleasant process. The best car buying experience we've experienced.
TALAL HAYDER
9/10/2025
We’re overjoyed to hear Tee, Dennis, and Alex made your car-buying journey so smooth, clear, and stress-free. Stories like yours remind us why teamwork and genuine care matter most—may this vehicle mark the beginning of countless wonderful memories on the road!
SACRAMENTO, CA
Sukhvir N|2025 Chevrolet Equinox EV
Confirmed Sales Customer
9/9/2025
Had a great car buying experience with logan in sales and alex in finance. Thanks again.
LOGAN MILLER
9/10/2025
Logan and Alex will be thrilled to know they made your car-buying process such a positive one. From sales to finance, teamwork makes all the difference—and we can’t wait to welcome you back for the next chapter in your car journey!
SACRAMENTO, CA
Bernardo D|2026 Chevrolet Colorado
Confirmed Sales Customer
9/12/2025
Exselente servicio y paciencia al cliente
HEIDDY GUTIERREZ DE LARA
9/14/2025
¡Tus excelentes comentarios nos alegraron el día! ¡Agradecemos que compartas tu experiencia! Si necesitas algo en el futuro, no dudes en hacérnoslo saber. ¡Cuídate!
SACRAMENTO, CA
Sean Y|2022 Chevrolet Malibu
Confirmed Service Customer
9/15/2025
Troops get me to purchase service i didn't want. Did not listen to my concerns
9/16/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
SACRAMENTO, CA
Marcus S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
9/16/2025
Terry the sales person and Alex in finance were great to work with. They were patient and very thorough in the explanations to make my wife and me comfortable in our purchase.
ESTERIO BAYSA
9/17/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
MODESTO, CA
Mala S|2025 Chevrolet Corvette E-Ray
Confirmed Sales Customer
9/17/2025
Cedric provided excellent customer service
CEDRIC GORDON
9/18/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
OAKLEY, CA
Kevin F|2025 Chevrolet Blazer EV
Confirmed Service Customer
9/11/2025
Ever since Epic rotated the tires I'm getting an error stating the car can't communicate with one of the tire gauges. I continue to have the vehicle relearn the Service Tire Monitor and it is fine for a few miles only to have it disconnect after about 10 minutes of driving and it gives me this annoying error on the dash telling me to Service Tire Monitor System. Can you help me get this fixed?
9/12/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
SACRAMENTO, CA
Sergio S|2025 Chevrolet Trax
Confirmed Sales Customer
9/16/2025
Todo fue rápido y seguro y muy amables
ANGEL ROQUE BAEZA
9/17/2025
Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble!
SACRAMENTO, CA
Deborah W|2026 Chevrolet Trailblazer
Confirmed Service Customer
9/17/2025
Joe Kalem was my service advisor, and he was wonderful. I brought my car in for service and waited for it. The waiting room was amazing! It was immaculate, and there was incredible amenities. My car was done very quickly. The technician did a wonderful job. Epic Chevrolet has the best service department I’ve ever been to. I actually look forward to bringing my car in again. It was that wonderful. Joe Kalem made the whole experience wonderful, as well.
9/18/2025
Thank you for your kind words! We’re so glad you enjoyed our service and found our facilities comfortable. We look forward to welcoming you back for any future needs. Have a wonderful day!
SACRAMENTO, CA
Richard M|2016 Chevrolet Tahoe
Confirmed Service Customer
9/17/2025
It was great!
9/18/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
SACRAMENTO, CA
Kara A|2025 Chevrolet Trax
Confirmed Sales Customer
9/19/2025
It was amazing effortless, Rich helped us. We told him what we needed or what and he showed us the cars that he thought were best for us
RICHARD PRATTSMITH
9/20/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CARMICHAEL, CA
Liliana G|2026 Chevrolet Colorado
Confirmed Sales Customer
9/22/2025
It was a very bad experience. I email Richard with couple of questions regarding the amount I paid for the truck and I only received one answer. I emailed Ryan, Richard’s manager and til this day, No response. I guess I was only important before making the purchase and not after.
RICHARD PRATTSMITH
9/23/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
SACRAMENTO, CA
Patricia H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/23/2025
One of the problems they said they fixed it’s fixed. Let grease inside my truck and on the outside
9/24/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
SACRAMENTO, CA
Lee S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
9/23/2025
I had taken my truck to Roseville Chaveilet .i had a coolent pump issue. After four day in the shop and active code on the scanner. They test drove the truck they said the truck was fine everything was within the the tolerance range and for me to pick up the I took the truck.Truck to Epic Chevrolet for second opinion.the service advisor. Found a recall on the coolant pump had a recall on it and the replacement pump would be installed under Warranty.several other maintenance items were also taken care of. Epic Chevrolet has my business from here on out. Thank you!
9/24/2025
Thank you for trusting Epic Chevrolet with your truck! We’re glad our team caught the recall and took care of all your maintenance under warranty. Stories like yours inspire us to deliver reliable, thorough service every time, and we’re honored to have your business going forward.
SACRAMENTO, CA
Ophelia C|2025 Chevrolet Trax
Confirmed Service Customer
9/24/2025
I'm left out in the dark regarding the status of the repairs on my 2025 Chevy Trax. I have to initiate the telephone call and ask "please" for an update. I'm in the process of buying a home, needing transportation to Elk Grove to the title company and then moving. I truly need a reliable method of transportation. I'm very disappointed at the number of times I've had to bring this new car in. My hair's falling out daily from dealing with the stress of it all. I would like Epic Chevrolet to make a point of reaching out to update their customers as to the status regarding the repairs to their vehicle in general.
9/25/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
SACRAMENTO, CA
Zachary R|2026 Chevrolet Colorado
Confirmed Sales Customer
9/27/2025
terrance was great!
TARANCE GRAY
9/28/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Best wishes, Epic Chevrolet
SACRAMENTO, CA
Khalilah D|2021 Chevrolet Trailblazer
Confirmed Service Customer
9/29/2025
Ideal customer service and speedy turnaround. Thank you.
9/30/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
ELK GROVE, CA
Kevin L|2025 Chevrolet Suburban
Confirmed Sales Customer
10/5/2025
I walked in Thursday night, 1 hour before closing and Curtis was friendly, willing to test drive and Dennis the GM was super friendly and answered all my negotiation questions making the transaction a pleasurable experience..
CURTIS LEONARD
10/6/2025
We love hearing that Curtis and Dennis made your late-evening visit so enjoyable! Their friendly approach and teamwork make all the difference, especially when time is tight. We’re glad your experience ended on such a positive note — may every drive in your new vehicle feel just as pleasant as that night!
DANVILLE, CA
Melissa C|2026 Chevrolet Trailblazer
Confirmed Sales Customer
9/26/2025
Logan was great to work with. He made the purchase process very easy and stress free.
LOGAN MILLER
9/27/2025
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
OAKDALE, CA
Elena S|2025 Chevrolet Blazer
Confirmed Sales Customer
9/27/2025
Rob made the purchase quick and easy. I told him my price point and he made it happen. Thank you so much
ROBERTO GUTIERREZ
9/28/2025
We're glad everything was completed quickly and to your satisfaction! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Elena! We look forward to helping again in the future. Best wishes, Epic Chevrolet
SACRAMENTO, CA
Julie D|2023 Chevrolet Suburban 1500
Confirmed Service Customer
9/29/2025
Couldn’t imagine better service! Joe knew what questions to ask, had answers to mine, and made me feel like a valued customer!
9/30/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
DAVIS, CA
Wilfred S|2026 Chevrolet Colorado
Confirmed Sales Customer
10/7/2025
Clarence was a perfect fit for us! His vibe was spot on. We started w/ a consultant that i could not connect with and made the transition for us totally understanding why. He didn't play games, no pressure, etc.. with us because he understood we would have walked away from the sale. I did make that clear right off the bat. Basically no BS. He was not pushing us in a direction that we were not interested in but instead kept us on the path we wanted to be on. Superb salesmanship. Let's talk about knowledge..we were educated us in the areas that needed more clarity about choices from bummer to bummer. He understood what was Important to me ( the "wife" the Colorado was for 😁) We went in not sure which Colorado we were going to decide on we knew our budget and we're going to keep it reasonable as far as price. Well we left with the top of the line ZR2! He also showed us all the rad accessories they have and have purchased many of them more to come 😜 I could go on and on about every aspect of the day but there's not enough space and time for all the kudos I have for Clarence! Mahalo C for making my decision easy and pain free 🥰
CLARENCE SMITH
10/8/2025
It’s fantastic to hear Clarence made your day so smooth and enjoyable! His understanding, no-pressure approach and attention to what mattered most really shine, and we’re glad it helped you find your dream Colorado ZR2. We’ll be here ready to help with any accessories or future adventures—Mahalo for letting us be part of your journey!
FAIR OAKS, CA
Thomas M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/10/2025
Our salesman, Rob Gutierrez was excellent. He was a pleasure to work with and had excellent product knowledge. He also helped after the sale with great follow up which is another level of customer service and experience.
ROBERTO GUTIERREZ
10/12/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
YUBA CITY, CA
Kathryn N|2025 Chevrolet Equinox EV
Confirmed Sales Customer
10/7/2025
Tee was very helpful
TALAL HAYDER
10/8/2025
We’re glad Tee was very helpful during your visit! Providing attentive support and making every interaction smooth is what we strive for, and we’ll be ready to assist you again whenever you return.
SACRAMENTO, CA
Talal H|2024 Chevrolet Blazer EV
Confirmed Service Customer
10/13/2025
Reliable and friendly. Thank you Joe!
10/14/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
ROSEVILLE, CA
Joshua C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/13/2025
Excellent, professional, easy to deal with.
TARANCE GRAY
10/14/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
ROCKLIN, CA
Sydney B|2024 Chevrolet Blazer EV
Confirmed Service Customer
10/13/2025
Very easy to work with and excellent communication
10/14/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
FOLSOM, CA
Randall B|2026 Chevrolet Corvette
Confirmed Sales Customer
10/14/2025
From the minute I met Dennis Bala, I knew I had finally arrived at the right dealership! No hard sell, hidden addons, just respect for MY buying process. What crew from showroom to financing to customer service and delivery to my door, FANTASTIC!
ROBERTO GUTIERREZ
10/15/2025
We’re truly honored by your amazing feedback! Dennis and the entire team will be thrilled to know their respectful, straightforward approach made you feel at home from start to finish. From showroom to delivery, it’s experiences like yours that remind us why we love what we do—and we’re glad you found your perfect fit right here with us.
SACRAMENTO, CA
Zane W|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/16/2025
Had an entire deal worked out great they had me in a truck. They got me the money I need for my trade in. We had a deal where I would put $2000 on a down payment. The only reason I had the $2000 was for my trade ins payment. The dealer told me that it would be fine that they would pay the car off and I wouldn’t have to worry. Then 10 days later and no car paid off Bank of America took out my payment for the car leaving me negative money in my account. So when I called the dealer to discuss the terms of our deal the financial manager denied everything and said they have 21 days legally to pay off the car. When I told him about the issue he just said “we have 21 days legally” not caring at all that I gave them $2000 and now I’m missing $2000. Very unprofessional staff and team
CEDRIC GORDON
10/20/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
CARMICHAEL, CA
Daniel Jr H|2016 Chevrolet Suburban
Confirmed Service Customer
10/13/2025
The staff was excellent. They made the service process experience easy.
10/14/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CARMICHAEL, CA
Mark M|2022 Chevrolet Equinox
Confirmed Service Customer
10/13/2025
I waited for 3 hours to get my oil change and tires rotated to be finished. when I had an appointment at 12:30 and I was there at 12:40 and no other car was in the bay waiting to get worked on. When I asked how much longer after 2.5 hours I was told 10-15 minutes but it was more of 20 minutes later when I was finally told that my car was ready. There was people who came after me and left before I left.
10/14/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
NORTH HIGHLANDS, CA
Stanley S|2025 Chevrolet Blazer EV
Confirmed Sales Customer
10/13/2025
Friendly. Relaxed. Honest. Informative. Helpful. Wonderful to work with.
DUSTIN MILLER
10/14/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
SACRAMENTO, CA
Chadwick P|2026 Chevrolet Equinox
Confirmed Sales Customer
10/20/2025
Cedric was my sales person! He was great, definitely made the process pleasant. Other supporting staff was very nice and friendly as well.
CEDRIC GORDON
10/21/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
CITRUS HEIGHTS, CA
Robert D|2019 Chevrolet Traverse
Confirmed Service Customer
10/22/2025
Joe did a great job...quick and efficient.
10/23/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
SAC, CA
John S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/23/2025
Cedric our Salesman was just terrific. We do not have a lot of time while running our business and he made purchasing the truck painless. Very professional and knowledgeable. Great experience.
CEDRIC GORDON
10/25/2025
We want all our clients to have a comfortable and stress-free experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
PINE GROVE, CA
Jeronimo C|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/23/2025
Good communication and always treat with respect
10/25/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SACRAMENTO, CA
Craig E|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
10/16/2025
My service writer Chris is fantastic. Great communication and all completed when promised.
10/17/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
FOLSOM, CA
Monica R|2025 Chevrolet Trax
Confirmed Sales Customer
10/16/2025
Erick and Osvaldo provided excellent service. The purchasing process is very efficient.
ERICK RODAS
10/17/2025
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
ROCKLIN, CA
Richard R|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/17/2025
Cedric and Alex were the best to work with, they made it so easy for the purchase…your very lucky to have both of these men working for you…we will definitely recommend your dealership to our friends when they need or want a new car or truck
CEDRIC GORDON
10/18/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
WEED, CA
Brendan M|2021 Chevrolet Trailblazer
Confirmed Service Customer
10/18/2025
Chris has been GREAT! He is a wizard @ working with the warrenty companies & getting things resolved
10/19/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
SACRAMENTO, CA
Glenn G|2025 Chevrolet Equinox EV
Confirmed Service Customer
10/22/2025
In for a required tire recall inspection with 8:30am appointment and an estimated completion of 11:30am. I ended up calling at 4:10 pm to check status and was finally contacted at 5:00pm to let me know the inspection was just finishing up. No additional work was performed as a result of the inspection. I will say that throughout this experience, staff was courteous and accommodating.
10/23/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SACRAMENTO, CA
Bernice P|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/23/2025
Very nice place with a lot of vehicles to see and the staff is exceptional… Our sales gal Lisa was great!
LISA BURTON
10/25/2025
We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon!
RIO LINDA, CA
Harold C|2023 Chevrolet Malibu
Confirmed Service Customer
10/23/2025
great service
10/25/2025
Wow, we're glad you had such a wonderful experience with us! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
SACRAMENTO, CA
Susan D|2026 Chevrolet Equinox
Confirmed Sales Customer
10/27/2025
I found my perfect forever vehicle and the salesperson, Akash, was a delight to work with.
AKASHDEEP SINGH
10/28/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CARMICHAEL, CA
Steven T|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/6/2025
One of the best auto buying experience I have been through. Everyone was very friendly and no pressure at all. Tarance Gray was fantastic and it was really nice that two managers came out and talk to us, thank you
TARANCE GRAY
11/7/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
Concord, CA
Logan M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/7/2025
Ross was excellent
ROSS STRIDER
11/8/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
Rocklin, CA
Kwesi N|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/9/2025
sales representatives was great. she helped me answer my questions about the truck.
LISA BURTON
11/10/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
Sacramento, CA
Denise K|2016 Chevrolet Equinox
Confirmed Service Customer
11/12/2025
The oil change service was done professionally,throughly and in a timely manner.
11/13/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
SACRAMENTO, CA
Amardeep K|2026 Chevrolet Traverse
Confirmed Sales Customer
11/14/2025
I have tremendous experience working with Epic dealership . The whole process is so easy and fast that i get my car delivered within 2 hours . I really like to work with them in future too .
CEDRIC GORDON
11/15/2025
Thank you for sharing! We’re delighted your experience with Epic Chevrolet was fast, easy, and seamless—looking forward to assisting you again.
Stockton, CA
Veresa T|2024 Chevrolet Trax
Confirmed Service Customer
11/16/2025
Excellent - I came at 7.15 during the very heavy rain and was told by the Afro American guy to go back and come back at 7.30…. Where else do they want us to wait - at least the company can ask us to park and wait at the lounge for 7.30am especially when it was heavily raining - but the staff who served me was very very professional and he is the best
11/17/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! Thank you, and have a fantastic day!
SACRAMENTO, CA
Gregory C|2024 Chevrolet Trax
Confirmed Service Customer
11/20/2025
It is running great. They always do a great job with my car, and I only live about a mile away. They have a nice waiting room with a TV and free flavored coffee while you wait.
11/21/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SACRAMENTO, CA
Robert C|2026 Chevrolet Tahoe
Confirmed Sales Customer
11/24/2025
Too Many things went wrong to list here.
RICHARD PRATTSMITH
11/25/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
Reno, NV
Carlie H|2025 Chevrolet Tahoe
Confirmed Sales Customer
10/28/2025
Tee, Sasha and Dennis were wonderful to work with and had excellent communication throughout the entire process.
TALAL HAYDER
10/29/2025
Tee, Sasha, and Dennis will be delighted to hear your feedback! Excellent communication and teamwork are what we strive for, and we look forward to making your next visit just as seamless.
MADERA, CA
Ryan T|2025 Chevrolet Silverado 1500
Confirmed Service Customer
11/3/2025
Joe is an amazing person
11/4/2025
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!
RESCUE, CA
Cliff W|2015 Chevrolet Impala
Confirmed Service Customer
11/4/2025
He took care of it well
11/5/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
SACRAMENTO, CA
Daniel B|2020 GMC Canyon
Confirmed Service Customer
11/17/2025
Good
11/18/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
SACRAMENTO, CA
Jeremy L|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/17/2025
Loved the customer service and honesty at this location. Was super helpful and a great experience
DION BALL
11/18/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
FAIRFAX, CA
Kenneth J|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
11/20/2025
Disappointed with the fact that a manufacturer recall didn’t qualify for loaner vehicle, instead I had to rely on family members to drop off and pick up vehicle, I don’t feel valued as a customer, I did while going through process of buying truck, once truck is purchased seems you just move on to next potential purchase
11/21/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
ELK GROVE, CA
Ricardo J|2026 Chevrolet Trax
Confirmed Sales Customer
11/23/2025
I had an outstanding experience at Epic Chevrolet. From the moment I arrived, the team created a truly concierge-style, no-pressure environment. Every interaction felt patient, kind, and rooted in genuine empathy and understanding, the exact opposite of what I experienced at another dealership beforehand. Originally, I visited Future Chevrolet, where I unfortunately felt pressured and even dismissed. Some of the comments made by the dealer/manager came across as patriarchal and off-putting, ultimately making me uncomfortable and pushing me away from moving forward there. Epic Chevrolet was a breath of fresh air. They listened, respected my needs, and made the entire process smooth and stress-free. Their professionalism and customer-centered approach truly set them apart. Highly recommend Epic Chevrolet for anyone who wants to feel valued, respected, and supported when purchasing a vehicle.
RICHARD PRATTSMITH
11/24/2025
Thank you so much for sharing your experience! We're truly glad to hear that your visit was positive and that you felt supported in a no-pressure, customer-focused environment. Your feedback means a lot, especially knowing how important it is to feel respected and understood during the car-buying process. We’re grateful for the opportunity to serve you and are happy we could provide the comfortable, professional experience you deserve. If you ever need anything in the future, we’re here to help!
Sacramento, CA
Michelle H|2010 GMC Yukon
Confirmed Service Customer
11/24/2025
My right rear passenger window was replaced around August of this year. My car has never leaked EVER prior to this. Yet we have a storm and my right rear passenger door fills with water and is so full is sloshes as I’m driving. I take it in and have to pay $285 to have debris cleaned out when I’d NEVER had this problem until AFTER the window was replaced. Amazing that no other door had this issue, I’d parked in the same place since I got my car in 2011, but I have to pay for the door becoming waterlogged. The same and only door worked on.
11/25/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CARMICHAEL, CA
Mario J|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/27/2025
Excelente servicio, muy profesionales.....muy buen servicio 100% recomendable
ANGEL ROQUE BAEZA
11/28/2025
Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión.
Stockton, CA
Vitaly Z|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/27/2025
Andrew Hoffman is been very helpful every time I'm in in their for service or warranty work. My to guy that is helpful and easy to work with
11/28/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
ANTELOPE, CA
Travis D|2026 Chevrolet Colorado
Confirmed Sales Customer
12/1/2025
Super easy, very friendly. Fast and great service
RUBEN GUZMAN
12/2/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
North Fork, CA
Jay S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/2/2025
Top notch and professional from sales to finance
Curtis Leonard
12/3/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
Lockeford, CA
Gary V|2017 Chevrolet 3500HD Silverado
Confirmed Service Customer
12/3/2025
Getting my truck serviced at Epic is always easy and efficient. They were finished when promised.
12/4/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
WEST SACRAMENTO, CA
Carlos V|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/3/2025
Robert has been excellent in every aspect of the purchase. He has been courteous and professional, I highly recommend his service without a doubt.
ROBERTO GUTIERREZ
12/4/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
Sacramento, CA
Michael D|2016 Chevrolet Volt
Confirmed Service Customer
12/4/2025
Friendly, helpful and knowledgeable staff. Clean and well organized. Easy to get an appointment and fast service. Great job!
12/5/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
SACRAMENTO, CA
Perfecto M|2026 Chevrolet Corvette
Confirmed Sales Customer
12/4/2025
Nice people and easy to deal with…
TALAL HAYDER
12/5/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Epic Chevrolet and we hope to see you again soon!
Martinez, CA
Daniel R|2015 Chevrolet Sonic
Confirmed Service Customer
12/4/2025
Andrew was really kind and easy to work with. Was able to get the car fixed by end of day.
12/5/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
CARMICHAEL, CA
Marcelino B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/4/2025
Una experiencia muy bonita julio fue muy amable y eficiente ,, un gran vendedor
Julio Perez Vargas
12/5/2025
Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión.
Auburn, CA
Kelly D|2026 Chevrolet Traverse
Confirmed Sales Customer
12/5/2025
Seamless with attention to the customer’s asks.
CEDRIC GORDON
12/6/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Epic Chevrolet and we hope to see you again soon!
Grass Valley, CA
Brian R|2021 Chevrolet Trax
Confirmed Service Customer
12/5/2025
Someone left multiple wrappers filled with gum wads in my car
12/6/2025
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
SACRAMENTO, CA
Kenneth F|2017 Chevrolet Tahoe
Confirmed Service Customer
12/8/2025
Diagnosed and repaired vehicle in no time, even though I hadn’t scheduled an appointment
12/9/2025
Thank you! We’re glad we could diagnose and repair your vehicle quickly, even without an appointment.
SACRAMENTO, CA
Eddie G|2023 Chevrolet Camaro
Confirmed Service Customer
12/9/2025
I was there on time, Mr. Hoffmann was there to greet me. After checking my car we went inside did all the paperwork, I waited for service, Mr. Hoffmann came to me and we are all done. Took me to cashier, and he got my car , he thank me and I thanked for service. I looked my car over, and said thank you again.
12/10/2025
Such a thoughtful recount of your visit—great to hear Andrew made everything easy and welcoming! We appreciate you.
SACRAMENTO, CA
Sonia D|2026 Chevrolet Suburban
Confirmed Sales Customer
11/25/2025
Tee did an amazing job meeting our needs and helping us upgrade our vehicle! Daniel also worked efficiently when finalizing our paperwork! We appreciate them both!
TALAL HAYDER
11/26/2025
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
RIO LINDA, CA
Robert S|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
11/26/2025
Service was performed in a very timely manner. It far exceeded my expectations. It was actually the best service I've ever had at this dealership.
11/27/2025
We're thrilled to hear we exceeded your expectations and were able to assist you! Our team is committed to delivering an excellent experience, and we're glad that was reflected during your visit. If you have any further questions or needs, please don't hesitate to reach out.
ANTELOPE, CA
Connie R|2024 Chevrolet Equinox EV
Confirmed Service Customer
12/1/2025
My EV vehicle was in shop for a month because parts were back ordered. They were able to get me a loaner vehicle in the meantime until my vehicle was repaired. That was a great experience of customer service.
12/2/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
PLUMAS LAKE, CA
Gregory O|2026 Chevrolet Trailblazer
Confirmed Sales Customer
12/3/2025
We originally went in to look at a used Chevy Trailblazer but ended up buying new. Lisa, Ryan and Alex made the buying process seamless. They were all easy to work with and very accommodating and professional. It was a pleasure working with Epic!
LISA BURTON
12/4/2025
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
Roseville, CA
Shelly J|2026 Chevrolet Traverse
Confirmed Sales Customer
12/5/2025
Really enjoyed everyone we dealt with!
Christopher Littlefield
12/6/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Epic Chevrolet and we hope to see you again soon!
Sacramento, CA
Eric S|2009 Chevrolet Tahoe
Confirmed Service Customer
12/8/2025
Initially onlne appointment would not let me past a certain point and no one was answering the phone so I had to get the chat bot to book appointment. That's normal for EPIC but once I got ther appointment, everything was awesome as usual. I clicked the link when I got there and my guy Joe came right out. We went through what I needed and Jose as knowledgeable, fun and easy to talk to. He even saved me over 100 dollars of the estimate. EPIC is my dealer for service and Joe is the man
12/9/2025
Thank you for sharing your experience! We’re glad Joe made everything smooth, helpful, and even saved you money—your loyalty means a lot.
SACRAMENTO, CA
Roberto R|2026 Chevrolet Corvette
Confirmed Sales Customer
12/9/2025
They worked very hard to get me in this car and keep me as a repeat customer. I made PJ work and he cam through
RUBEN GUZMAN
12/10/2025
Great review—so glad PJ worked hard to make it happen for you! Thanks for sticking with us.
SACRAMENTO, CA
Wesley C|2026 Chevrolet Colorado
Confirmed Sales Customer
12/9/2025
Made buying my dream truck the easiest transaction ever. They gave me a GREAT DEAL and got me where I wanted to be. I love my new ride and Epic Chevy was Epic!!
MARIA AYON
12/10/2025
What an awesome review—so glad your dream-truck purchase was smooth and exciting! Enjoy every mile.
Suisun City, CA
Alejandro G|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
12/9/2025
Best experience at a dealer shop so far my sales man Dion ball made the process easy from the start to t
DION BALL
12/10/2025
So glad Dion made your experience smooth and easy from start to finish! Thanks for sharing your positive feedback.
Roseville, CA
Eddy D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/9/2025
Great customer service. Very helpful and professional
12/10/2025
Love hearing you found our customer service helpful and professional—thank you for your kind words!
SACRAMENTO, CA
Crystal J|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
12/11/2025
Our sales rep tee Hayder was Absolutely amazing. We where shopping around looking for our dream truck and all the local dealers where priced outrageous and pretty poor customer service. We walked away from a few dealerships in the central valley and got ahold of Tee and the staff and boom a few hours later our dream came true. it was a easy process and they even had the truck Delivered to our front door. We will not go anywhere else for our vehicles. I believe we found our home dealership and cant wait to get our kids there first Chevy. forgot to mention we live 5 hours away
TALAL HAYDER
12/12/2025
Your heartfelt story is incredibly uplifting, and we’re thrilled Tee and the team helped make your dream truck a reality—even from five hours away. Thank you for sharing such warm, energetic praise; we’re honored to be your home dealership and can’t wait to help your family in the future.
Porterville, CA
Andre G|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/12/2025
Great they got me in and out
12/13/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
SACRAMENTO, CA
Eric M|2024 Chevrolet Trax
Confirmed Service Customer
12/16/2025
The people at service were completely nice and professional. There waa only one lane open in the service dept, had to wait over 30 minutes in line. Then it took 2 1/2 hours for an oil change I have never waited that long for an oil change! That is beyond excessive I was at dealership for over 3 hours for a simple oil change! Again beyond accesive!
12/17/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
SACRAMENTO, CA
Justin S|2026 Chevrolet Traverse
Confirmed Sales Customer
12/10/2025
Very helpful, will do business with you again.
TERRY BAYSA
12/11/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Epic Chevrolet and we hope to see you again soon!
Ione, CA
Michelle H|2010 GMC Yukon
Confirmed Service Customer
12/10/2025
My car broke down right before a holiday and I had to have it towed there. I asked about a loaner because I have health issues and doctors appointments, I was told I could rent a car but they don’t do long term loaners. When I received a call that my car was fixed, I was told that one of the parts they ordered was faulty, so they used my part because it tested fine - why did they order a part if mine was ok to begin with?
12/11/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CARMICHAEL, CA
Michael M|2019 GMC Yukon XL
Confirmed Service Customer
12/16/2025
I thought the service itself was great, and so was my service advisor, Andrew. Unfortunately, the wrong part was ordered for my repair due to some sort of miscommunication, and my car had to be left at the dealership over the weekend. Other than that issue, I would give Epic five stars.
12/17/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SACRAMENTO, CA
Abdul M|2021 Chevrolet Traverse
Confirmed Service Customer
12/17/2025
I don’t know what parts you guys change and labor is very expensive
12/18/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
SACRAMENTO, CA
Matthew K|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/23/2025
Great experience. Tee Hayder (salesman) and Alex (finance), sorry i do not remember his last name, were amazing. I have purchased 5 vehicles from Epic Chevrolet. Main reason is the people that work there. I know it's business but they make you feel like a friend and truly care you find the right vehicle.
TALAL HAYDER
12/25/2025
Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!
Elk Grove, CA
Phyllis C|2023 Chevrolet Trailblazer
Confirmed Service Customer
12/23/2025
I needed some documents in a time sensitive situation and they were so helpful in tracking those down and sending them to me !
12/25/2025
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
SACRAMENTO, CA
Viliami H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/31/2025
It was fast about one and a half hours of waiting time in the customers lounge clean but not too warm.
1/1/2026
We’re glad your visit was fast and that you found the customer lounge comfortable! We appreciate your feedback regarding the temperature and will take it into consideration.
SACRAMENTO, CA
Ronald S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/31/2025
Great service, waiting time to complete service was excellent.
1/1/2026
Thank you for sharing your experience! We’re glad the service was great and the wait time was excellent.
SACRAMENTO, CA
Christian R|2022 Chevrolet Camaro
Confirmed Service Customer
1/5/2026
Over charging people on parts and labor
1/6/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SACRAMENTO, CA
David F|2023 Chevrolet Bolt EV
Confirmed Service Customer
1/7/2026
The one real problem is contacting the service department. I had questions before I made an appointment and never did succeed in getting through on the phone. Also, I assumed that making an appointment meant that our car would be looked at that day. (I just needed a scan to make sure the high voltage battery didn't have a problem.)They did get to it the next business day.
1/7/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SACRAMENTO, CA
Rudy A|2025 GMC Sierra 2500 HD
Confirmed Service Customer
1/7/2026
Didn’t do the multi check inspection like the document said. Service girl did make it right when I told her what the problem was
1/8/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SACRAMENTO, CA
Brittney G|2026 Chevrolet Trax
Confirmed Sales Customer
1/8/2026
My sales associate Tee was amazing and made my car buying experience smooth fast and stress free. Tee was very caring and understanding with my goal to leave with a vehicle
TALAL HAYDER
1/9/2026
Thank you for the wonderful review! We’re glad Tee made your car-buying experience smooth, fast, and stress-free while being caring and understanding of your goals.
North Highlands, CA
Antonio J|2022 Chevrolet Tahoe
Confirmed Service Customer
1/15/2026
Great work. Always a pleasant visit. Professional and knowledgeable. Only gripe is my vehicle didn't get washed after service like everyone else's. 🤔
1/16/2026
We appreciate your thoughtful review! It’s great to hear your visit was professional and pleasant, and we’ll make note about the vehicle wash next time. Thanks for your feedback, and we hope to see you again soon.
SACRAMENTO, CA
Robert S|2018 Chevrolet Cruze
Confirmed Service Customer
1/2/2026
Thank you Joe for all your help. And thanks for having a nice customer lounge that makes it easy to wait until the service is done. Happy New Year!
1/3/2026
Thank you for your feedback! We want all our clients to have a comfortable and stress-free experience with us. Thank you again for letting our team know how we did. We look forward to helping again in the future. Take care!
CARMICHAEL, CA
Anthony M|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
1/5/2026
Chris is always professional and easy to work with.
1/6/2026
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
ROSEVILLE, CA
Beverly S|2026 Chevrolet Trax
Confirmed Sales Customer
1/5/2026
Dion B was an awesome guy he didn’t rush me when I was so indecisive about which vehicle I wanted instead he gave me great advice and he answered all my millions of questions. I got a great a deal on a 2026 Chevy I’m happy with my choice 🤗
DION BALL
1/6/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
Sacramento, CA
Melissa C|2026 Chevrolet Trax
Confirmed Sales Customer
1/8/2026
No pressure, excellent customer service. Tee understood what I wanted and what I could afford. David explained the financing so I understood it all. Best experience ever at a dealership.
TALAL HAYDER
1/9/2026
We’re delighted to hear about your excellent experience with Tee and David. It’s wonderful that their understanding, guidance, and clear financing explanations made it your best dealership visit ever.
Sacramento, CA
Antonio R|2026 Chevrolet Trax
Confirmed Sales Customer
1/14/2026
Experience was awesome, Dion at Epic Chevrolet was amazing & helped us get a new car
DION BALL
1/16/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
Sacramento, CA
Jesse J|2026 Chevrolet Traverse
Confirmed Sales Customer
1/14/2026
We had a wonderful experience with Lisa Burton. Thank you Epic Chevrolet!!!!
LISA BURTON
1/15/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
Wheatland, CA
Josh T|2024 GMC Sierra 2500 HD
Confirmed Service Customer
1/16/2026
fast professional service.
1/17/2026
We truly appreciate your positive words about our fast and professional service. It’s great knowing our team delivered an efficient and smooth experience. Thanks for choosing us, and we hope to see you back again soon.
SACRAMENTO, CA
Karen B|2019 Chevrolet Blazer
Confirmed Service Customer
1/16/2026
Very good. The person at the service dept desk who got my service going was very good and made it work out better than average. The mechanics go above and beyond from what I experience
1/17/2026
We appreciate your thoughtful feedback about our service department. It’s great to hear the front desk and mechanics went above and beyond to make your experience better than average. Thank you for trusting us, and we hope to serve you again soon.
SACRAMENTO, CA
Dayakar B|2025 Chevrolet Equinox EV
Confirmed Service Customer
1/18/2026
Very Friendly and Good Knowledge.
1/20/2026
Hello, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SACRAMENTO, CA